Where to Claim Kentucky Lottery Prizes
Congratulations, you've won a Kentucky Lottery prize! What's next?
Sign the back of your winning ticket and keep it somewhere safe. It's a good idea to make a copy or take a clear photo of both sides of the ticket after signing it.
Keep an eye on the clock - you don't want to miss out by letting your ticket expire. Draw game prizes must be claimed within 180 days of the date of the winning draw. Scratch-off prizes must be claimed within 180 days of the game's date of closure.
If you have questions about claiming a prize, you can call the lottery at 502-560-1500.
Prizes Up to $600
Here are your options for collecting a prize of up to $600:
- Mail your signed ticket to the lottery at the address below
- Visit a lottery retailer, who will usually be able to pay out up to $600
- If you played online, wins up to $600 will be automatically deposited into your account
Prizes Over $600
Here are the options to claim your prize above $600, depending on the amount:
- All prizes up to $99,999 may be claimed by mail. Other ways to claim are below.
- If you played online, you'll get an email with information on how to collect your win.
- Amounts over $600 and up to $5,000 can be claimed at:
- An authorized Cashing Agent or Super Cashing Agent
- Lexington Regional Office (temporarily closed)
- Tickets worth more than $5,000 and up to $25,000 may be redeemed at:
- An authorized Super Cashing Agent
- Lexington Regional Office (temporarily closed)
- Kentucky Lottery Headquarters in Louisville (by appointment; see the table below)
- If you've won over $25,000 through $99,999, claim at a lottery office:
- Lexington Regional Office (temporarily closed)
- Kentucky Lottery Headquarters in Louisville (by appointment; see the table below)
- Are you a lucky winner of $100,000 or more? Then you'll need to make an appointment to visit Kentucky Lottery Headquarters in Louisville. See the table below for details.
Claim a Prize by Mail
Claims of up to $99,999 can be processed by mail. Keep a copy of your ticket and claim form and send the originals. Use registered or certified mail for tracking purposes. Send the following documents to the lottery at the address below:
- Signed winning ticket
- Completed Prize Claim form
- Copy of valid government-issued photo identification, such as a driver's license
Mail the documents to:
Kentucky Lottery Corporation
Claims - Dept. 100
Louisville, KY 40287-0001
Kentucky Lottery Offices
Prizes above $600 may normally be claimed at either the lottery's Louisville headquarters or the Lexington regional office. Currently, the Lexington office is temporarily closed. Claims over $5,000 may be made at the Louisville headquarters with an appointment.
| Office | Address | Telephone Number | Hours | Note |
|---|---|---|---|---|
| Louisville Headquarters | 1011 West Main Street Louisville, KY 40202 |
502-560-1500 | Monday-Friday 8am-5pm ET | Available to process claims of $5,000 and above by appointment only. Please call 800-937-8946 during business hours and select option 3 to schedule a time. |
| Lexington (Bluegrass Office) | Fortune Business Center 961 Beasley Street Suite 110 Lexington, KY 40509 |
859-299-0684 | Monday-Friday 8am-4:30pm ET (closed 11am-12pm) | Temporarily closed |
Lottery Prize Taxes
When you win a Kentucky Lottery prize of $5,000 or above, a federal withholding tax of 25 percent and a Kentucky state tax of 5 percent will be deducted before the win is paid out.